Our perspective
Business payment needs
Understanding customer receipts, payment records and the responsibilities of service providers.
Requirements
Start with the business model.
Volume, currency, customer expectations and the timing of receipts affect the questions to ask before considering a payment-service arrangement. Requirements should be established before a provider is selected.
Provider terms
Make responsibilities visible.
Processing, settlement, dispute handling and reconciliation can involve separate responsibilities. These should be understood through the relevant documents rather than assumed from a general service description.
Scope
Define the arrangement before use.
No acquiring agreement, processing fee or settlement commitment is offered here. Any future arrangement would need to identify the provider and set out its conditions clearly.